Itrica specializes in NetBrain Automation Services.

NetBrain Problem Diagnosis Automation System (PDAS)

NetBrain Problem Diagnosis Automation System is the industry’s only intent-based hybrid network automation and visibility platform focused on automating network problem diagnosis at scale.

NetBrain PDAS transforms network operations by:

  • Automating the most common tasks for the most common problems by reducing ticket duration and MTTR – in most cases, cutting duration in half for up to 95% of all tickets.
  • Guiding operations through problem remediation using network understanding and a library of pre-built automations to accelerate ticket resolution.
  • Preventing up to 50% of IT service outages through continuous enforcement of network intentions.

PDAS Overview

Product Brief

Network Intent


ServiceNow Integration

Automation Library

How can Itrica help?

Stop chasing the same trouble tickets over and over. Get the most of your NetBrain investment by leveraging your existing subject matter experts for local knowledge and implementing NetBrain’s network automation from Itrica to help alleviate repetitive time-consuming tasks.

Itrica has trained professionals skilled in providing automation services for your environment. Our consultants are network engineers and architects with many years of experience troubleshooting network problems. They put their skills to use efficiently with the NetBrain platform and provide immediate relief to over-extended IT staff chasing trouble tickets by sifting through historical data, applying remediation effort into automations, and setting up scheduled intent-based automations to continually verify the integrity of network design and compliance components.

The result:  less trouble tickets and faster MTTR!

Let us provide network automation expertise while your team focuses on supporting the business. We can offer a variety of services that will quickly enhance your network operations. Let’s Talk!

About Our Partner NetBrain

NetBrain Problem Diagnosis Automation System (PDAS) is the most widely adopted network automation and visibility platform, providing network operators and engineers with an entirely new approach to hybrid network management, from the top-down based upon establishing and maintaining business intents rather than managing the thousands of individual device configurations. Today, more than 2,500 of the world’s largest enterprises and managed services providers use NetBrain to simplify their management tasks, reduce MTTRs, ensure compliance and provide a top-down understanding of how the network is supporting their business requirements directly. Visit NetBrain’s website to learn more.