Last Updated: April 2022
Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes information that can be linked to a specific individual, such as a name, address, telephone number, email address, payment information and other information that you submit to us at the Site. Sharing Personal Information with us is entirely optional.
In an effort to improve the quality of the Site and the Service, we track information provided to us by your browser when you view the Site or use the Service, such as your Internet service provider, the website you came from (known as the “referring URL”), the type of browser you use, your operating system, the device from which you connected to the Service, the time and date of access, the Site pages viewed, time spent at our Site, and the sites visited just before and just after our Site. We track this information using cookies, or small text files that include an anonymous unique identifier. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user’s web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
Cookies are sent to a user’s browser from our servers and are stored on the user’s computer or mobile device. Sending a cookie to a user’s browser enables us to collect information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
Itrica may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
When you register for Itrica MARS Alerts we ask for information such as your name, email address, and phone number. Itrica uses collected information for the following general purposes: products and services provision, identification and authentication, maintenance event and/or outage notification, as well as services improvement.
How We Use Information
How We Use Information
Itrica uses the Personal Information and other information we collect from you in various ways including in connection with: providing service and support to you; billing you for Service Offerings; verifying your identity; carrying out our obligations and enforcing our rights arising from any contracts entered into between you and Itrica; communicating information about the Site, Service, and other interactions such as customer service inquiries; contacting you to complete surveys that we use for marketing or quality assurance purposes; sending you promotional information; and for any other purpose with your consent.
We may also use or disclose information collected on the Site to resolve disputes or investigate problems. We may disclose or access such information when we believe in good faith that the law requires it, or if we consider it necessary to maintain the Service and improve our products and services.
How We Protect Information
We implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction of Non-Personal Information and Personal Information, including credit card information. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.
However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. Although we take reasonable steps to safeguard and prevent unauthorized access to your personally identifiable information, we can’t be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access. By visiting our Site and using our Service, you acknowledge that you understand and agree to assume these risks. Communications you may have with us via email or U.S. Mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
Links to Other Websites
The Site is not intended for use by anyone under 18, except with the explicit permission and under the supervision of a parent or guardian who accepts full legal responsibility for the minor’s use. No person under 13 is permitted to use the Site or the Service, and Itrica does not knowingly permit children under 13 to use the Site or the Service or collect or use personally identifiable information from children under 13. If a child under 13 has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us at the email address provided below to remove the information and opt out of promotional opportunities. You may learn more about protecting children’s privacy online by visiting FTC Children’s Online Privacy Protection.
Mergers, Acquisitions and Similar Business Transactions
If you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct your personal information that is controlled by Itrica, please send an email to firstname.lastname@example.org