DELL EMC VxRack Flex Managed Monitoring Service and Software Appliance

Monitoring, Alerting, Ticketing and Reporting. An out of band Appliance with optional Managed Services for VX Rack Enviroments.

Hands-Free Management

With the introduction of the Dell EMC VxRack FLEX, enterprise data centers have massive flexibility. Itrica is now extending that flexibility into the support and operation of VxRack Flex. As a early VxRack adopter, we’ve designed an appliance that monitors and manages the health of VxRack systems, enabling IT teams to focus on critical business needs rather than infrastructure health. Fully integrated into our helpdesk, this service delivers hands-free management of your VxRack system by providing health monitoring, alerting, and end-to-end ticket resolution management. Our background in operating enterprise systems for compliant industries allows us to solve your IT management and regulatory needs.

Features

A dedicated appliance and managed solution that monitors the health of VXRack FLEX servers, PDU’s, ScaleIO software, and network equipment. The health information is displayed on the system dashboard and is also monitored in our NOC.

  • Infrastructure health monitoring & alerting
  • QOS thresholds
  • Trouble-ticket creation and resolution management
  • Patch management
  • Business-process integration
  • In / Out-of-band management
  • Testing and validation
  • Root-cause analysis reports for system events
  • Per-node pricing
  • Testing and validation
  • Additional add-on services available
  • Dedicated Appliance