Software Maintenance and Support

Itrica offers free email support and access to all patches, upgrade and enhancements for the products purchased.

Support is offered during business hours from 8am to 5pm Eastern Standard Time. Our dedicated support representatives can assist you with any problems.

Contact Support

To contact a support representative, please select an option below:

Clinical Trial Screener Request Support
MARS Messaging Service Request Support
Clinical Events Committee Request Support
Serious Adverse Events Repository Request Support
Itrica Portal Request Support

Contact Us

Mail
Address 12 Parkingway
Cohasset, MA 02025

Phone
1-(877)-718-1638(617) 340-7777

Email
SalesSales@Itrica.com
General InquiriesInfo@Itrica.com
Product SupportSupport@Itrica.com